Shipping policy
Thank you for shopping with Highway 29 Coin Co. Please review the following information regarding order processing, pre-sale items, shipping, and delivery.
Pre-Sale Items
Products identified as “Pre-Sale” or “Pre-Order” are not currently ready for immediate shipment. The estimated production and fulfillment timeframe will be stated on the applicable product page.
Please note that production and fulfillment dates are estimates and may be affected by manufacturing delays or other circumstances outside our reasonable control. We will make reasonable efforts to keep customers informed of significant delays.
Shipping Rates
Available shipping methods and charges are displayed at checkout before payment is completed.
Current shipping options may include:
• Standard Shipping — $8.00
• Express Shipping — $15.00
Estimated Transit Times
Once an order has been fulfilled and transferred to the shipping carrier, estimated carrier transit times are:
• Standard Shipping — 3–5 business days
• Express Shipping — 1–2 business days
These transit times apply after the order has shipped and do not include the production or fulfillment period for pre-sale items. Delivery dates are estimates and are not guaranteed.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error in your shipping information. Once an order has been shipped, we may be unable to change or redirect the shipment.
Tracking
When tracking information is available, customers will receive shipping confirmation and tracking information using the contact information provided with the order.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged or incorrect, please contact us as soon as possible and provide your order information and photographs when applicable.
If tracking indicates that a package has been lost or there is another delivery issue, please contact us so we can review the shipment and assist with the appropriate next steps.
Contact
Questions regarding shipping or an existing order may be submitted using the contact information provided on our website.